{"id":25383,"date":"2026-01-01T17:05:49","date_gmt":"2026-01-01T16:05:49","guid":{"rendered":"https:\/\/thebatikstore.com\/faq-frequently-asked-questions\/"},"modified":"2026-04-24T15:27:54","modified_gmt":"2026-04-24T13:27:54","slug":"faq-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/thebatikstore.com\/en\/faq-frequently-asked-questions\/","title":{"rendered":"FAQ &#8211; Frequently asked questions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFF5EB&#8221; custom_padding=&#8221;4px||10px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;61px||7px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;27px&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;||0px|||&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; header_font_size_tablet=&#8221;17px&#8221; header_font_size_phone=&#8221;13px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Support and FAQ &#8211; Advice and answers<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFF5EB&#8221; custom_margin=&#8221;27px|||||&#8221; custom_padding=&#8221;3px||7px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;4px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Brandink Sans|500|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;14px&#8221; width=&#8221;100%&#8221; header_2_font_size_tablet=&#8221;13px&#8221; header_2_font_size_phone=&#8221;11px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Here you&#8217;ll find answers to the most frequently asked questions about our Batik creations, decorative pareos and services. Each answer has been designed to guide and reassure you. <\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFF5EB&#8221; custom_padding=&#8221;0px||21px|||&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFF5EB&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;20px&#8221; header_2_font_size_tablet=&#8221;14px&#8221; header_2_font_size_phone=&#8221;12px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Handcrafted Batik &amp; Our know-how<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;What is Batik?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"299\" data-end=\"727\">Batik is an ancestral textile art originating in Indonesia, which involves applying wax to fabric to create patterns, then dyeing the fabric. The wax protects certain areas of the fabric, enabling the creation of precise, colorful designs. Each piece is made by hand, making each creation unique and highlighting a traditional know-how handed down for generations.  <\/p>\n<p data-start=\"729\" data-end=\"1023\">At The Batik Store, we fuse traditional Javanese craftsmanship with our contemporary approach: we adapt patterns, colors and aesthetics for the modern world, while evolving traditional Batik into a contemporary and original artistic creation.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">Our creations are entirely handmade using the traditional Javanese Batik technique, enriched by over 31 years of research, experimentation and know-how. Each piece is the fruit of a long artisanal process, combining precision of gesture, high aesthetic standards and contemporary design. No creation is industrially produced, which guarantees the authenticity and uniqueness of each Batik.  <\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How long does it take to create a Batik design?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">Batik can take several hours or even days to complete, depending on the complexity of the design and the number of dyeing steps involved. Then there&#8217;s the design phase, drawing the pattern, applying the wax, coloring and finishing. This time-consuming process is essential to achieve the depth of color and final quality of our pieces.  <\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Do you use traditional or modern techniques?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">We work at the crossroads of both worlds. The Batik techniques we use are deeply traditional &#8211; hot wax drawing, dip dyeing, successive layering &#8211; but they are integrated into a contemporary creative approach, particularly in terms of design and certain preparation methods we have developed in-house. <\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Are your Batiks handmade from start to finish?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||72px|||&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">Yes, all the essential stages of creation are carried out by hand by our team, from the design concept to the final finishing touches. This artisanal approach guarantees not only exceptional quality, but also a soul and uniqueness not found in mechanized production.  <\/p>\n<p>[\/et_pb_toggle][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;20px&#8221; header_2_font_size_tablet=&#8221;14px&#8221; header_2_font_size_phone=&#8221;12px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Creations &amp; their uses<\/h2>\n<h2>(fashion &amp; decoration)<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;What do you use your Batik creations for?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">Our Batiks are designed to be versatile. They can be worn as pareos, sarongs, tunics or fashion accessories, but they also integrate perfectly as decorative pieces to sublimate an interior, a wall or a living space. Each creation is designed to combine functionality and aesthetics.  <\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can Batik pareos be used in everyday life?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">Yes, absolutely. Our creations are light, comfortable and resistant, suitable for everyday use or vacation. Their quality craftsmanship and meticulous finish make them easy to handle, while preserving their color and texture.  <\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How can Batik be incorporated into interior design?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">Batik can be hung as a wall tapestry, used as a sofa throw or draped over furniture to add a colorful, handcrafted touch. Its rich patterns and deep colors bring warmth and character to any space. <\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Are your creations limited to a specific use or can they be customized for decoration?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||75px|||&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">We offer great freedom of use: each creation can be worn or displayed as desired. What&#8217;s more, it&#8217;s possible to order bespoke designs or ones adapted to specific spaces, to create a perfect harmony between textile art and the decorative environment. <\/p>\n<p>[\/et_pb_toggle][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;20px&#8221; header_2_font_size_tablet=&#8221;15px&#8221; header_2_font_size_phone=&#8221;12px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Care, washing &amp; storage<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;How do I wash a Batik without damaging the colors?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">We recommend machine-washing at 40\u00b0C on a gentle cycle, or hand-washing with a mild soap. Colors are optimally fixed, ensuring that they remain vibrant even after several washes. <\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can I use the tumble dryer for my Batik creations?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">It&#8217;s best to avoid the tumble dryer. Let your Batiks air-dry, preferably in the shade, to preserve the fibers and colorfastness over the long term. <\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Do the colors of Batiks resist light and time?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">Yes. Thanks to a controlled dyeing process and high-quality pigments, our creations retain their brilliance for many years when properly cared for, without fading or losing their intensity. <\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How can I guarantee the durability of my Batik?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||68px|||&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">To prolong the life of your creation, avoid excessive rubbing and prolonged exposure to direct sunlight. Follow washing and drying instructions, and handle each piece with care, like a unique piece of handcrafted art. <\/p>\n<p>[\/et_pb_toggle][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;20px&#8221; header_2_font_size_tablet=&#8221;14px&#8221; header_2_font_size_phone=&#8221;12px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Unique pieces, limited series<\/h2>\n<h2>&amp; special orders<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Do you offer limited edition or one-off Batik creations?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">Yes, all our creations are designed with quality and authenticity in mind. Some pieces are produced in very limited series to guarantee their exclusivity and artistic value, making each Batik a unique object. <\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can I order a customized Batik?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">Our creations are entirely handmade using the traditional Javanese Batik technique, enriched by over 31 years of research, experimentation and know-how. Each piece is the fruit of a long artisanal process, combining precision of gesture, high aesthetic standards and contemporary design. No creation is industrially produced, which guarantees the authenticity and uniqueness of each Batik.  <\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What are the differences between a one-off and a limited series?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">A one-of-a-kind piece is made in a single edition and will never be reproduced. Even in a limited series, each Batik is the result of a handcrafted process in which gestures and dye nuances vary naturally, making each one distinct and irreplaceable. <\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How is the price of a special order calculated?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||60px|||&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">The price of a special order depends on the complexity of the motif, the level of detail and the precision required. Even for an existing motif, or a more vague idea, a quotation is provided before production begins, to guarantee transparency and agreement on the final cost. <\/p>\n<p>[\/et_pb_toggle][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;20px&#8221; header_2_font_size_tablet=&#8221;14px&#8221; header_2_font_size_phone=&#8221;12px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Ordering, delivery &amp; customer experience<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;What payment methods do you accept for orders?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">We offer several secure payment options, including Apple Pay, Google Pay, Pay by Link, credit card and PayPal. Every transaction is protected and encrypted to ensure your safety and peace of mind. <\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What are the delivery times and costs?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">We ship our Batik creations with the greatest care. Delivery times vary according to destination, generally between 3 and 7 working days for Europe. Delivery is free for France, and for all orders over \u20ac100 in Europe, and is tracked to ensure fast, secure delivery.  <\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What happens if I want to return or exchange a product?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">We accept returns within 14 days of receipt, provided the item is in its original condition. Our team will guide you step-by-step through the return or exchange process, to keep your experience simple and pleasant. <\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How do you ensure a premium customer experience?&#8221; open_toggle_text_color=&#8221;#3D516A&#8221; title_tablet=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_phone=&#8221;What makes The Batik Store&#039;s Batik creations unique?&#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#3D516A&#8221; title_level=&#8221;h3&#8243; title_text_align=&#8221;center&#8221; title_font_size=&#8221;11px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#3D516A&#8221; body_font_size=&#8221;13px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;9px&#8221; title_font_size_phone=&#8221;7px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;13px&#8221; body_font_size_phone=&#8221;13px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; title_font=&#8221;|600|||||||&#8221;]<\/p>\n<p data-start=\"835\" data-end=\"1146\">Each order is treated individually with care and attention. We provide personalized follow-up, answer all your questions promptly, and guarantee careful, elegant packaging to ensure that the shopping experience reflects the quality and authenticity of our Batik creations. <\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFF5EB&#8221; custom_margin=&#8221;-3px|||||&#8221; custom_padding=&#8221;1px||1px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|auto|22px|auto||&#8221; custom_padding=&#8221;3px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Brandink Sans|500|||||||&#8221; text_text_color=&#8221;#3D516A&#8221; text_font_size=&#8221;15px&#8221; background_color=&#8221;#FFF5EB&#8221; text_orientation=&#8221;center&#8221; text_font_size_tablet=&#8221;13px&#8221; text_font_size_phone=&#8221;13px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;50px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"color: #333333;\">Can&#8217;t find your answer?<\/span><\/p>\n<p><span style=\"color: #333333;\"><a href=\"https:\/\/thebatikstore.com\/en\/contact-us\/\" style=\"color: #333333;\"><strong data-start=\"556\" data-end=\"574\">CONTACT US<\/strong><\/a><\/span><\/p>\n<p>and our team will be happy to answer all your questions.<\/p>\n<p>Discover also our unique Batik creations in our<\/p>\n<p><span style=\"color: #333333;\"><a href=\"https:\/\/thebatikstore.com\/en\/\" style=\"color: #333333;\">WEBSHOP<\/a><\/span><\/p>\n<p><span style=\"color: #000000;\">We&#8217;ll be delighted to accompany you on your discovery of Batik,  <\/span><\/p>\n<p><span style=\"color: #000000;\">with our pareos for adults and children, sarongs and drapes.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Support and FAQ &#8211; Advice and answersHere you&#8217;ll find answers to the most frequently asked questions about our Batik creations, decorative pareos and services. Each answer has been designed to guide and reassure you. Handcrafted Batik &amp; Our know-howBatik is an ancestral textile art originating in Indonesia, which involves applying wax to fabric to create [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"FAQ - Frequently asked questions about our high-end Batik creations","_seopress_titles_desc":"Find answers to frequently asked questions about our unique Batik creations. Learn more about our pareos, hangings and craftsmanship. 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